Payment & Shipping

Payment & Shipping


How can I pay?
Paypal(You can choose to pay with credit card or your Paypal acount)
Bank Transfer, we we will send you all the details by email,in your order receipt.
Once we receive the payment we will send your order.

Is it safe to order online?
All payment information or credit card details  entered on are encrypted using the SSL security protocol (Secured Socket Layer) . These data will not stored into the database.

Where can i receive my order?
You can receive it wherever you want, except in a post office box.

How long will my delivery take?
Orders are prepared at the time that payment has been confirmed.
The shipping will take between 1-2 working days for Spain. Are shipped with MRW
In Europe it can be like 7-15 working days. Are shipped with Postal services
As a general rule, packages are sent within 24 hours after receipt of payment, through MRW for peninsula, and CORREOS for the rest of shipments, both with tracking number that will be provided to the customer.

Shipping Costs
The shipping cost are automatically calculated and displayed in the shopping cart and will depend mainly on the destination:
Peninsular Spain: Free
Baleares, Ceuta and Melilla: 8€
Canary Islands: 13€
Rest of europe: 13€
Shipping costs include handling and packaging costs, as well as postal expenses. We advise you to group all your items in one order. We can not combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for any damages that your package may suffer after shipment, but we do our best to protect all fragile items.

How can I find out the status of my order?
Go and check your order’s status on “ORDERS” in “MY ACCOUNT”.

What is the process of home delivery?
We will send you a shipping confirmation email (when your order is leaving the warehouse) and another one with a tracking number (with a link to the courier company’s website). If the courier company does not locate you at home, it will leave its contact to arrange a second delivery.